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Buyer says: You know John, staff turnover is really our number one problem! The salesperson responds: Mike, our products are really at the cutting edge
Buyer says: "You know John, staff turnover is really our number one problem!" The salesperson responds: "Mike, our products are really at the cutting edge of technology and customer engagement!" Which of the following reflects John's listening level? Active Listening Partial Listening Marginal Listening Evaluative Listening
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