by using case study Resolving agency issues in client$-$contractor relationships: The Merck Innovation Center i need answer for below question $1.$ Which agency related issues can you identify in the case?

$2.$ How were the different issues addressed by Steven and Mark?

$3.$ Do you think the way Steven and Mark addressed the agency related issues was appropriate and effective? Why?

$4.$ Can you relate mechanisms to resolve agency related issues in this case to some of the mechanisms identified in the CURED framework $($see Bryde et al$,$ in press$)?$ What does this tell us about Steven$$s and Mark$$s approach?