Can you do a Business Process Model and Notation (BPMN) model? And please explain how to do it.

Instructions

Your supervisor met with Forrest and discussed his requirements in detail. At that meeting, they agreed on the following deliverables for your project.

Document business process activity using BPMN. After gaining an understanding of YNFs business processes, you will document current processes using business process modeling notation (BPMN). This involves documenting the current business processes. These diagrams will serve multiple purposes. YNF expects to use them to train new employees. Plus, they will provide information about potential improvements to those processes by the efficient use of information technology. Additionally, they will also highlight areas where YNF is exposed to unnecessary risks in its business.

Summary of Interview with Kate, Accounts Receivable Clerk, San Diego CA Store

Kate receives payments from customers at the end of each month. She assigns sequential cash receipt numbers to each incoming payment, recording the customer number, the receipt date, and the receipt amount in her spreadsheet. Each day, Kate deposits all checks received in the bank and then emails the list of cash receipts along with a copy of the deposit slip to Mia. Kate says that she is not a true accounts receivable clerk, because she never knows how much the customer owes; she just knows how much she received and deposited. Kate thinks that YNF should start accepting credit cards for their sales. This would eliminate late payments, bad debts, and potential fraud. She admits that credit card fraud could be an issue, and YNF would have to safeguard customers credit card information. Although the credit card companies charge a fee, YNF could have almost instant access to the cash and the related sales information.