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can you please guide me in writing a complete report on the case study;United Airlines: Frequent Flyer Program, which includes demand analysis, critical analysis and

can you please guide me in writing a complete report on the case study;"United Airlines: Frequent Flyer Program", which includes demand analysis, critical analysis and financial analysis. Also, please give a detailed explanation of the following questions with proper justification to this question.

-Who wins and who loses because of the newrevenue-basedFFPs of united airlines? How will this affect the behaviour of United's customers?

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