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Can you please help me answer those bulleted question. Thank you. Id know internal and external communication barriers. Is iclist and ons, ative space mentis
Can you please help me answer those bulleted question. Thank you.
Id know internal and external communication barriers. Is iclist and ons, ative space mentis Critical Thinking Activity Yuan Liang is a manager for CanAsian Airlines. He was transferred from China shortly after the merger of the two companies. He speaks English; however, he has never lived outside China, although he had visited Canada several times before his transfer. He is having difficulty understanding the culture. Although you do not report to Mr. Liang, your employer, Mr. Albertson, has assigned you to work on a quality team chaired by Mr. Liang. In the first team meeting, you made several suggestions to Mr.Liang and the com- mittee. Mr. Liang smiled and nodded in agreement with your suggestions, the team also voiced agreement. However, when the minutes from the meeting were sent out, you found no indication that your suggestions would be implemented. During the second meeting, Mr. Liang started the discussion with the same problem as was discussed at the last meeting- the one you thought had been resolved. After some discus- sion within the group (without your participation), you stated that you did not understand why the topic was being discussed again since you thought the group had agreed on a resolution at the last meeting. Mr. Liang only smiled and continued the discussion. However, after the meeting, he contacted your manager and told him you had embarrassed him before the group. Mr. Albertson called you in and asked you to explain the situation; he stated that you should have told him your concerns about the meeting. You are angry and also defensive-angry with Mr. Liang because he did not talk with you and angry with your supervisor because he seems to be questioning your integrity. Using several of the critical thinking techniques presented in the first chapter, ask yourself these questions: . Am I recognizing the cultural differences that are involved? Is my position on this issue reasonable and rational? Have I tried to understand the situation from Mr. Liang's point of view? With those critical thinking concepts in mind, answer these questions: How should I have handled the situation? What can I learn from this situation? Should I talk with Mr. Liang about my feelings? What should I say to Mr. Albertson? Building Workplace Skills Step by Step Solution
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