Question
Capacity Planning At Arnold Palmer Hospital Video Case Since Opening Day, Arnold Palmer Hospital Has Experienced 281 Beds And A Capacity For 6,500 Births Per
Capacity Planning At Arnold Palmer Hospital Video Case Since Opening Day, Arnold Palmer Hospital Has Experienced 281 Beds And A Capacity For 6,500 Births Per Year, The Hospital An Explosive Growth In Demand For Its Services. One Of Only Six Steadily Approached And Then Passed 10,000 Births. Looking At Hospitals In The U.S. To Specialize In Health Care For
(2) services that would transfer to the new facility, (3) services that would remain in the existing facility, (4) staffing needs, (5) capital equipment, (6) pro forma accounting data, and (7) regulatory requirements. Ultimately, Arnold Palmer Hospital was ready to move ahead with a budget of $100 million and a commitment to an additional 150 beds. But given the growth of the central Florida region, Swanson decided to expand the hospital in stages: the top two floors would be empty interiors ("shell") to be completed at a later date, and the fourth-floor operating room could be doubled in size when needed. "With the new facility in place, we are now able to handle up to 16,000 births per year," says Swanson Births at Arnold Palmer Hospital TABLE S7.4 YEAR 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 BIRTHS 6,144 6,230 6,432 6,950 8,655 9,536 9,825 10,253 10,555 12,316 13,070 14,028 14,241 13,050 12,571 12,978 13,529 13,576 13,994 3. 4. What kind of process strategy pursued by the Hospital What are the metrics that can be used to analyze and improve the process?
Capacity Planning at Arnold Palmer Hospital Since opening day, Arnold Palmer Hospital has experienced an explosive growth in demand for its services. One of only six hospitals in the U.S. to specialize in health care for women and children, Arnold Palmer Hospital has cared for over 1,500,000 patients who came to the Orlando facility from all 50 states and more than 100 other countries. With patient satisfaction scores in the top 10% of U.S. hospitals surveyed (over 95% of patients would recommend the hospital to others), one of Arnold Palmer Hospital's main focuses is delivery of babies. Originally built with Video Case 281 beds and a capacity for 6,500 births per year, the hospital steadily approached and then passed 10,000 births. Looking at Table S7.4, Executive Director Kathy Swanson knew an expan- sion was necessary. With continuing population growth in its market area serving 18 central Florida counties, Arnold Palmer Hospital was deliver- ing the equivalent of a kindergarten class of babies every day and still not meeting demand. Supported with substantial additional demographic analysis, the hospital was ready to move ahead with
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