Question
Cara is trying to decide between two strengths of liquid nails to build a cupboard. Cara explains her issue to Alan, a sales assistant at
Cara is trying to decide between two strengths of liquid nails to build a cupboard. Cara explains her issue to Alan, a sales assistant at the store. She states to Alan that the cupboard to hold only light materials and is to be made with particle board. Alan insists that she needs the liquid nails that are twice as expensive as the alternative brand. He justifies his recommendation that the weaker version will not last and is unsuitable for the job required.
Cara buys the recommended product but finds out later from a carpenter friend that the cheaper version would have done the job just as well.Has Alan breached the ACL in any way? Justify your answer.
resource:
https://www.accc.gov.au/consumers
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