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Carefully read the following information. Successful completion of this unit requires that you provide effective on-the-job coaching to four different colleagues. It is important that

  1. Carefully read the following information.

Successful completion of this unit requires that you provide effective on-the-job coaching to four different colleagues. It is important that you provide evidence that you have coached each person.

Below is a guide to the skills and knowledge you must demonstrate when you are completing this assessment. We have provided a number of documents to assist you as listed at the beginning of this task.

What do I need to demonstrate?

During this assessment you will be required to demonstrate a range of skills and knowledge. These include:

  • identifying the need for coaching
  • discussing with the colleague their need for coaching
  • organising coaching sessions
  • demonstrating the key principles of training, including:
    • explanation
    • demonstration
    • review
    • listening to trainee explanation
    • observing and evaluating trainee demonstration
    • providing feedback
  • demonstrating active listening and questioning techniques
  • completing coaching within commercial time constraints
  • monitoring the coachee's progress and providing assistance
  • reporting progress
  • identifying any performance problems of difficulties and identifying strategies to address them
  1. How will I provide evidence?

Your assessor will observe all coaching sessions and complete an assessment checklist to document your performance. You will also be required to complete and submit some documentation as further evidence.

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