Carina is the Executive Director of a registered charity that supports animal welfare. $90\%$ of the staff are volunteers. The majority of volunteers truly enjoy their work with the charity and they have so many wonderful things to say about the staff. However, a few of them have recently become very negative and unreliable. These volunteers are starting to negatively impact the enjoyment of the volunteers who work with them and Carina has become concerned. She asks for your advice on how to handle this.

You tell her she should: $($select the best answer$)$

Volunteers should be treated the same as the paid staff with respect and the opportunity to share feedback. This trust can help inform changes to team dynamics. If however their attitude doesn't improve, remember that work culture and chesion is important to success of the organization.

Move the volunteers to another part of the organization where they may not be as noticeable and hope their attitude changes

Let these volunteers go immediately. Since they're not paid staff, Carina has no obligation to give them feedback.