Carol ran a small pottery stall in the middle of her busy local shopping precinct. At one end of her stall Carol arranged her largest pieces of pottery on a new display stand. Unfortunately, Carol had overloaded the stand which caused it to topple onto Pradeep, a customer who was shopping nearby.

As a result of the incident, Pradeep suffered a dislocated shoulder, a broken wrist and four broken ribs. When the paramedics attended to Pradeep they had to cut off his expensive leather jacket in order to assess his injuries. Since the accident, Pradeep has had to take three months off work and has spent most of his savings on a cleaner and a physiotherapist.

Advise Pradeep of the nature of any civil claim he may have, identifying what he would need to prove in order to succeed, and how any remedy would be calculated.