Case 1

Aimee is setting her Grandmother up with an e-mail account. Please answer the questions below.

76. Aimees Grandmother does not have a computer at home and wants to be able to access her e-mail messages at both the Senior Center and the Library. Aimee recommends that her Grandmother sign up for a(n) ____ e-mail service

a. PC-based b. Web-based c. Bluetooth d. Telephone modem

Aimees Grandmother is concerned about the cost of having an e-mail account. If her Grandmother chooses a free Web-based e-mail service she can choose any of the following EXCEPT ____.

AIM Mail

Yahoo!Mail

email

Microsoft Outlook

Case 2

John has been chosen by his teacher to give a brief helpl to the class on features of the task bar. Please answer the questions below.

John also learns that by default, three shortcuts are displayed on the taskbar when Windows 7 is installed: Internet Explorer, Windows Explorer, and ____.

WordPad

Windows Media Player

Microsoft Outlook

Paint

Case 1

Sarah has just purchased a new computer with Windows 7 pre-installed. She realizes that the WEI assigns a score to five hardware components. The scores for her computer are 3.0, 3.5, 4.0, 4.5 and 5.0.

Sarah has found some new software that requires a base score of 4.0. Should she purchase it?

Yes, since the average score for her system is 4.0

Yes, since three of the five components for her system test 4.0 or higher

No, since the base score for her system is lower than 4.0

No, since the base score for her system is higher than 4.0

8

Name: ________________________ ID: A Case 2

Maxwell has been selected by his boss to give a brief overview on device drivers to the new employees. Please answer the questions below.

80. Maxwell also informs the new employees that in Windows 7 that they will be able to: ____.

disable the device if you want to prevent users from accessing it

roll back the driver to a previous working version

update the device driver manually

all of the above