Case 1: Bullying and Harassment in the BBC The BBC has been undergoing significant change in the past few years leading to an independent review in 2016 which found that there were some "serious failings in the BBC's culture and its systems of communication, management and investigation" (Smith, 2016:32) at the time, with concerns around bullying and harassment or staff complaints not being listened to. Aside from this there have also been criticisms about the pay/gender gap between staff. The organization had a new Director General in 2015 who has spearheaded, via the HR department, large scale re- organisation, leading to the development of a culture which now sees people "coming to work wanting to do the best they can" (Hughes-D'Aeth, 2017). Read the independent report and then carry out your own research on the subject and on the BBC, to answer the following questions.

an the XXX be understood as a structural problem, e.g., organizational failure? Why?

## Need to point out the difference between structural problems and individual problems.

## What are the features of a structural problem? For example, institutional, cultural, policy, economic structure, global trade structure, etc.

- What kind of organizational behavioral problems can you identify in the case?

## may combine the concepts learned in class with the real case studies provided.

## need to further explain why this problem is particularly identified.

- From the corporate managerial perspective, please suggest solutions.

## may need to provide solutions to the previously identified conceptual problem.

## Make academic reference to support suggestion. provide presentation for it