CASE 2:

Summary

The article "Meet Me at Starbucks" discusses the ethical challenges faced by a Starbucks manager who was asked to call the police on two Black American men who were waiting for a friend in the Starbucks. The manager called the police because she felt that the men were "making her uncomfortable." The men were arrested, but they were later released without charges.

Ethical and Legal Challenges

The ethical and legal challenges discussed in the article include:

• The use of racial profiling. The manager's decision to call the police on the two Black American men was based on their race. This is a form of racial profiling, which is illegal in many jurisdictions.
• The right to refuse service. Starbucks has a policy that allows managers to refuse service to anyone who is causing a disturbance. However, it is unclear whether the two men were actually causing a disturbance.
• The role of the police. The police were called to Starbucks because the manager felt that the two men were "making her uncomfortable." However, the police have a responsibility to investigate crimes, not to simply remove people who are making someone uncomfortable.

Determine which type of shadow, as described in Chapter 1 of Meeting the Ethical Challenges of Leadership, best describes each ethical challenge. Analyze how this shadow impacts the stakeholders.

The ethical challenges in the "Meet Me at Starbucks" case can be described by the following shadows:

• The shadow of power. The manager's decision to call the police on the two Black American men was a misuse of her power. She used her power to target and intimidate two people because of their race.
• The shadow of privilege. The manager felt that she had the right to call the police on the two Black American men because she was white and they were black. She assumed that they were criminals, simply because of their race.
• The shadow of information. The manager did not have all of the information when she decided to call the police. She did not know that the two men were waiting for a friend, and she did not know that they had not done anything wrong.

These shadows impacted the stakeholders in the following ways:

• The two Black American men were subjected to racial profiling and were arrested without cause.
• Starbucks was criticized for its handling of the situation, and its reputation was damaged.
• The police were called to Starbucks for a non-emergency, which wasted their time and resources.

Provide a detailed evaluation that demonstrates clear, insightful critical thinking.

The "Meet Me at Starbucks" case is a reminder of the importance of ethical leadership. Leaders must be aware of their shadows and must be careful not to misuse their power or privilege. They must also be fair and just in their dealings with others. By following these principles, leaders can help to with a more ethical and just world.

In addition to the ethical challenges discussed above, the "Meet Me at Starbucks" case also raises some legal questions. For example, it is unclear whether the manager's decision to call the police was a violation of the two men's civil rights. This is a complex legal issue that will likely be debated for some time.

The "Meet Me at Starbucks" case is a reminder that even well-intentioned leaders can make mistakes. However, by being aware of their shadows and by following ethical principles, leaders can help to prevent these mistakes from happening.

QUESTION: I need help with the last two paragraphs. Any help is appreciated.

Link: https://ethicsunwrapped.utexas.edu/case-study/meet-me-at-starbucks

1. Was the ethical challenge brought to light by a whistleblower? If so, was whistleblowing the appropriate ethical action?
2. Evaluate the ethical and legal challenges of the article using White's five biblical business ethics principles discussed in this workshop. Which biblical principle, if any, does each ethical or legal challenge violate? Provide a detailed evaluation that demonstrates clear, insightful critical thinking.

I will take assistance with scholarly resources too.