Case 4:

Jessica Mass, a phlebotomist, drew a blood sample from Glenn Ross, a 30-year-old

patient of Dr. Williams, to test for AIDS. As Glenn was leaving the office, his friend

Harry came in and they greeted each other. Jessica took Harry into an exam room,

and in the course of making conversation, he told her that he was a good friend of

Glenns. He asked Jessica why Glenn was seeing the doctor. Jessica responded that it

was just for a routine test for AIDS. When Harry arrived back home, he called Glenn

and told him what the phlebotomist had said. Glenn called Dr. Williams and

complained about Jessicas action and said that he planned to sue Dr. Williams. Dr.

Williams dismissed Jessica. Dr. Williams told Jessica that if Glenn did bring a lawsuit

against her and she lost, then she would sue Jessica (Fremgen, 2016, p. 160).

a. What should Jessica have done or said when Harry asked about Glenns reason for being

in the office?

b. Did Dr. Williams have a legal right to sue Jessica if she was sued and lost?

c. What important right did Jessica violate?