CASE 6: JUPITER DRUG CORPORATION: CRYING TIME

Ms. Justina Concepcion has been working in the past three years as branch manager of Jupiter Drug Corporation in Cabanatuan City. As branch manager, she oversees the operations of five stores located in different parts of the city. The stores open at 8:00 A.M and close at 8:00 P.M. each store is manned by a store manager plus nine other employee inventory clerk, a cashier, a utility boy, and six salespersons.

Ms. Concepcion has the full authority to hire and fire any employee within her branch except the store managers. It was one morning when she was browsing on various documents forwarded to her, that she noticed four letters of resignation. Two cahiers and two sales persons prepared the letters. She thought that she must act quickly on the resignations. The letters indicated reasons that she found hard to accept. One employee stated that he was resigning because he would attendto the needs of the family farm.

With Ms. Concepcion's experience with the company, one resignation per year is considered normal, but four resignation in a month is too much, she thought,.she immediately contacted a trusted employee to seek out the real reasons. She found out that the two cashiers made a written request two months earlier about swapping assignments with another. They said that once approved, their new assignments would bring them within walking distance of their residences. It appears that the concerned store manager on the request made no action.

One of the salespersons resigning indicated that she was confused in doing her job. Most of her time was spent on entertaining customers, but at other times, she was ordered to perform bookkeeping functions. When the store manager reprimanded her for logging in the lowest rate sales record she filed her resignation.

The other salesperson resigned because he thought the store manager was unfair to him when an amount equivalent to three days absence was deducted from his weekly earnings. The salespersons objected by saying he only made one-day absence on account of illness. The sto

What are the problems?

Case facts?

Give atleast 3 alternative course of action and justify with law or theory.

Reccommendation

conclusion