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Case CASE # 1 Picking Up the Pieces: Grievances in the Hiring Process Saundra J. Reinke ABOUT THE AGENCY Boone Air Force Base (AFB) is

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Case CASE # 1 Picking Up the Pieces: Grievances in the Hiring Process Saundra J. Reinke ABOUT THE AGENCY Boone Air Force Base (AFB) is a large education and training facility, supporting more than 3,000 mili- tary and 1,200 civilian service personnel. Like most military installations, Boone AFB has a child develop- ment center that provides federally subsidized childcare for military personnel.1. Introduction: What is the case about, and what are the major issues? 2. Strategy: What is your position with respect to the substance of the case, and how do you intend to go about resolving it? Or perhaps, what would you have done if you were in a position to influence specific choices in the case? 3. Discussion of the main issues of case including the key actors and players, or other important circumstances that may have influenced the . outcome of events in the case. 4. Suggestions/Recommendations: What do you think should have been done? Who and what is to blame? How can your suggestions or recommendations be implemented? Will they be feasible? How? 5. Conclusion: As you come to end of the case analysis, what have you learned from it? What is your general opinion about it, especially as it relates to public administration in the United States? Any other ideas

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