Case - "Cisco Systems, Inc.: Implementing ERP"

W AutoSave off) Case Study - Process and Information (2) - Protected View . Saved to this PC v Search (Alt+Q) Gutha vinay kumar GV X File Home Insert Draw Design Layout References Mailings Review View Help Comments Viewing Share i PROTECTED VIEW This file has been verified by Microsoft Defender Advanced Threat Protection and it hasn't detected any threats. If you need to edit this file, click enable editing. Enable Editing X Case Study - Guidelines Students will read and analyze case studies from the Harvard Business Coursepack. These will be key components of the course where students will understand and apply the course subject matter. Case studies are worked on over a two week period, allowing students time to thoroughly read and analyze the case. While each case study requires you to answer specific questions, a good case study paper should also include the following process and consideration: 1. Identify the most important facts surrounding the case. 2. Identify the key issue or issues. 3. Specify alternative courses of action. 4. Evaluate each course of action. 5 . Recommend the best course of action. These questions and the below case study guide provided to students is from: http://wps.prenhall.com/bp laudon essmis 6/21/5555/1422312.cw/content/index.html) Pearson Education) Let's look at what each step involves. 1. Identify the most important facts surrounding the case Read the case several times to become familiar with the information it contains. Pay attention to the information in any accompanying exhibits, tables, or figures. Many case scenarios, as in real life, present a great deal of detailed information. Some of these facts are more relevant than others for problem identification. One can assume the facts and figures in the case are true, but statements, judgments, or decisions made by individuals should be questioned. Underline and then list the most important facts and figures that would help you define the central problem or issue. If key facts and numbers are not available, you can make assumptions, but these assumptions should be reasonable given the situation. The "correctness" of your conclusions may depend on the assumptions you make. 2. Identify the key issue or issues Use the facts provided by the case to identify the kev issue or issues facing the company vou are studving. Many Page 1 of 3 1338 words Text Predictions: On "D Focus + 100%W AutoSave off Case Study Cisco Systems, Inc Questions - Protected View . Saved to this PC Search (Alt+Q) Gutha vinay kumar GV X File Home Insert Draw Design Layout References Mailings Review View Help Comments Viewing Share PROTECTED VIEW This file has been verified by Microsoft Defender Advanced Threat Protection and it hasn't detected any threats. If you need to edit this file, click enable editing. Enable Editing Questions 1. At the start of the case, Cisco's information systems are failing, yet no one steps forward to lead the effort to replace them. Why is this? Why were no managers eager to take on this project? 2. Cisco was highly successful with its enterprise resource planning (ERP) effort. What accounts for success? What were the most important things that Cisco did correctly? 3. Did Cisco do anything wrong on the project? If so, what? 4. We often hear that senior management commitment is important for projects like Cisco's ERP implementation, but senior management commitment to do what? What can top managers to do to maximize chances for success here? 5. Cisco went live with ERP in a big bang fashion, which is inherently risky. How did Cisco mitigate this risk? 6. Was Cisco smart or lucky with its ERP implementation? Page 1 of 3 696 words Text Predictions: On " Focus + 100%