Case Example 4.7 from Learning and Development Practice in the Workplace by - procedures and supporting documentation; Kathy Beevers, Andrew Rea, David Hayden - strategies, tips and techniques for managing themselves as home-workers. Designing an L&D activity for extending home-working A medium-sized organisation has business objectives to increase flexible Case study questions working and reduce the use of office space costs. In connection with this, the 1. How would you approach designing a learning solution to meet these needs? L&D team has been asked to support the organisation's plans to: 2. What overall programme might you suggest? . significantly increase the number of employees working mainly from their home base, to around 100; 3. Take any one of the three areas of need above and design a detailed training session or workshop (content areas, sequencing, methods, activities, pre- and extend 'hot-desking' across the organisation, post-activities, etc) to address the requirement. From an earlier "pilot' initiative, the organization already has 20 staff who work at home for most of their working week. These people had originally been managed by one line manager, but had gradually been deployed across the organization and moved to working under different managers, who had not necessarily been trained in the relevant procedures and practices. Over time, this has resulted in inconsistency - a mix of some very good and some 'not so good' practice in the way the home-working is managed. The L&D team identified that, along with updating the home-working procedures, they needed to address three main areas of learning need: 1. For managers (approximately 20): - how home-working and hot-desking should be implemented; - the supporting documentation for homeworking; - how to select people for home-working: - how to manage home-workers (this could be quite a 'culture change' for some managers who still had reservations about how levels and quality of work could be ensured from a distance). 2. For staff, before selection (up to 200): - what is involved in home-working? - how to decide if home-working is for them or not; - how to apply for home-working 3 For staff, after selection (up to 80): - more detailed information about what is involved in home-working: - their responsibilities as home-workers