Case IT firm HelpTech offers technical support for corporate clients across the country. The number of billed hours (in th) in the past 4 years
Case IT firm HelpTech offers technical support for corporate clients across the country. The number of billed hours (in th) in the past 4 years are presented below. Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2020 205 206 206 205 205 |212 220 246 255 256 245 239 2019 194 197 191 193 193 202 209 214 210 206 199 199 2018 196 192 192 203 204 212 217 216 217 202 197 199 2017 186 187 166 175 187 213 225 209 209 216 206 198 Question 2 (1 point) Listen Forecast 2020 billed hours using Exponential Smoothing with Trend (alpha 0.2, beta 0.6, start Jan '20) and previously calculated seasonal indexes. What is your forecast for Apr '20 (after applying the seasonal index)? 220.2 218.6 206.5 195.1
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