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Case: IT's About Business 6.4, The Boeing Collaboration Center. Provide one example of how the customer service department of the Boeing collaboration center could use

Case: IT's About Business 6.4, The Boeing Collaboration Center.

Provide one example of how the customer service department of the Boeing collaboration center could use each of the following technologies:

(i) Really Simple Syndication (RSS)

(ii) Wiki

(iii) Corporate (enterprise) social network

(iv) Mashup.

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