case management is all about addressing the needs of clients. Knowing the needs and barriers of clients is fundamental to effective case management. Other key elements for successful case management include responsibility, continuity, and accountability. Responsibility involves careful assessment of the client's problems and carefully planning how to address them. Fundamental responsibility components include a clear line of responsibility for the client and the case. Skillful planning is also a key element of continuity. It is significant in both the intensive treatment phase and aftercare