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Case Questions Pilgrim Bank 1 . Based on the sample, what can you infer about the average profitability of the bank s entire customer base?

Case Questions Pilgrim Bank
1
.
Based on the sample, what can you infer about the average profitability of the bank
s entire customer base?
2
.
What inference can you draw about the difference in average profitability between online customers and offline customers for the entire customer base of Pilgrim Bank?
3
.
What are your recommendations to Pilgrim Bank regarding charging a fee or offering a rebate for its new online channels

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