Case: QVM Contractors Pty Ltd, a tier 2 company, is tendering for the refurbishment of the Z Building at Kingswood campus, Western Sydney University. The scope of work includes four main components as described below. Refer to the set of drawings and documents attached in this section for more details. QVM wants to develop and implement quality management plans and systems to comp lete the work with minimal quality issues while adhering to the Client's requirement of completing the work on time and according to scope and cost constraints.