Case Requirements and Questions: Watch the Undercover Boss case video below about an airline boss goes undercover
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Case Requirements and Questions: Watch the "Undercover Boss" case video below about an airline boss goes undercover to gather ideas for speeding up the cleaning of planes in between flights. Watch the video and write an essay that answers the following question: 1. Using any of the Change Management Models we studied in this course, explain what would be the difference if the CEO approached solving the problems described in this case one time as a 1) transformational leader and another time as a 2) transactional leader? Important note: The focus of the essay should be on managing the change not the change itself
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