7.

Imagine a communication situation in a work context or in the home situation that has made a big impression on you, positively or negatively.

a.

Examine now i.

your own intentions ii.

what you think was the other person’s intentions iii.

how you interpreted the other person’s intention iv.

how you think the other person interpreted your intentions v.

your mental model in the situation vi.

what you think was the other person’s mental model in the situation vii.

the very message of communication viii.

whether the relationship you have or had with the other person influenced your interpretation ix.

whether the selected channel was adequate