Case scenario B The finance department at the lodge import and export company has a problem. The marketing department does not seem to be providing accurate financial data for inclusion in the company's monthly financial report. Due to this, each month the company's financial report has errors. You have been asked to facilitate a meeting with the marketing team to identify a solution to the problem.

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Identify three ways you could encourage the team to think critically about how to solve this problem. ____________________________________________________2. State three things you can do to ensure the team does not become defensive, but rather sees this as an opportunity to learn.