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Case Study 1 8 . 5 - Knowlton 1 . One might say that there was a personality clash between Knowlton and Fester. Using what

Case Study 18.5- Knowlton 1. One might say that there was a personality clash between Knowlton and Fester. Using what you know about personality types, describe possible reasons for this clash. 2. What leadership style did Knowlton need from Dr. Jerrold after Fester arrived? Did he receive this? Explain. 3. Was Knowltons team effective before Fester arrived? After Fester arrived? Why? Why not? 4. What changes in conflict management should Dr. Jerrold make to prevent another Knowlton problem?

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