Case Study 1

You learned that Carl, the kitchenhand from the closing shift, usually forgets to keep the cleaning agents in the proper storage. Carl has been reminded by his colleagues several times since last week to correctly store the cleaning agents and equipment before he closes the kitchen.

You notice that there are no signages in the kitchen informing staff about this. However, staff are informed during induction which cabinets these cleaning agents and tools are to be kept after use.

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