Case Study 2

One policy and procedure that is already firmly in place atZappa Electronicsis that whenever there is a workplace incident, a formalIncident Reportmust be completed in detail and kept in a risk register. Incident reports record the cause of the problem along with corrective actions to be taken. They can also serve as safety documents, outlining potential safety hazards around the workplace and how to prevent them.

Incident Scenario

Max - the junior assistant (DOB 01/01/2001) - had just returned from buying his lunch. He had to run through pouring rain to get back to the workshop, he was drenched. It was 12.45 pm. He planned to have his lunch out the back on the workbench. Jesse - the repair technician - had been working on a stereo amplifier which was on the bench and still plugged in. He had gone out the back to get his lunch from his car. Max still had wet hands from the downpour when he attempted to move the amp. He touched a frayed electrical cord powering it. This gave him an electrical shock which threw him backwards. The shock leftno visible mark on the Max's right hand, nor was he bruised. However an electrical current passing through the body can cause internal damage, cardiac arrest or other injury.Max was immediately taken to see a nearby doctor who checked him over and said he was OK.

The amp wasn't damaged, the plugged in cord had broken its fall. The circuit breaker had tripped during the incident, thus temporarily cutting off the power to the workshop.

Download thisIncident Reportand as the business owner/manager who witnessed this happen, complete the details, ensuring you describe the steps you would take to prevent or minimise this type of incident happening again.

Task:

Effective and Compliant Consultative Arrangements

Refer to theCASE STUDY 2- Zappa Electronics. As the role of the Person Conducting the Business or Undertaking (PCBU)- the business owner manager. Youmust establish and maintain procedures to effectively:

• Identify hazards.
• Assessandcontrol risksin your work area, as well as to,
• Evaluateandmaintain a WHS management system,this includes:
• Implementing a WHSinductionandtraining programfor your workers to ensure that they understand and comply with all safety requirements.

Please complete below table.

As the Person Conducting a Business or Undertaking (PCBU), you must establish and maintain procedures to effectively identify hazards, assess and control risks in your work area.

5.1 Identify three (3) methods you and your team could use to identify hazards in the work area.

Example: Talk to the staff. Consult with them all to help identify hazards in the work area.

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5.2 Refer to the following three tables and then complete risk assessment for Twitch Electronics.

First identify 5 potential hazards from the Case Study - Twitch Electronics. Then assess and suggest control measures for managing the potential hazards.

Refer to the risk impact and likelihoodfrom Table 1.

Then determine the Level of Riskusing the Risk Scoring Matrixfrom Table 2.

Table 3 describes the Action Required for each level of risk from Low to Extreme.

TABLE 1: Risk LIKELIHOOD and Risk CONSEQUENCE or IMPACT (AS/NZS 4360:1999)
IMPACT	LIKELIHOOD
LEVEL	DESCRIPTOR	EXAMPLE	LEVEL	DESCRIPTOR	EXAMPLE
1	Insignificant	No injuries, low financial loss	A	Almost certain	Is expected to occur in most circumstances
2	Minor	First aid treatment, on-site release immediately contained, medium financial loss	B	Likely	Will probably occur in most circumstances
3	Moderate	Medical treatment required, on-site release contained with outside assistance, high financial loss	C	Possible	Might occur at some time
4	Major	Extensive injuries, loss of production capability, off-site release with no detrimental effects, major financial loss	D	Unlikely	Could occur at some time
5	Catastrophic	Death, toxic release off-site with detrimental effect, huge financial loss.	E	Rare	May occur but only in exceptional circumstances

TABLE 2: RISK SCORING MATRIX
LEVEL of RISK (Impact x Likelihood)
	IMPACT
Insignificant 1	Minor 2	Moderate 3	Major 4	Catastrophic 5
LIKELIHOOD	Almost certain A	H	H	E	E	E
Likely B	M	H	H	E	E
Possible C	L	M	H	E	E
Unlikely D	L	L	M	H	E
Rare E	L	L	M	H	H

TABLE 3: ACTION REQUIRED
E =	Extreme - immediate action required
H =	High - senior management attention required
M =	Moderate - management responsibility must be specified
L =	Low - manage by routine procedures

WHS HAZARDS and RISK ASSESSMENT
HAZARD	RISK	IMPACT	LIKELIHOOD	LEVEL OF RISK	REQUIRED ACTION
e.g. untrained worker on-site	Electrocution, personal injury, death, damage to equipment, property, electrical fire	5	A	E	Immediate action required to eliminate this risk
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5.3 Based on your risk assessment, explain all the actions you would take to reduce or control the risk levels. Your actions should include any resources you might require.

RECOMMENDED ACTION PLAN
Hazard	Risk Score/Action required (Table 3) E, H, M or L	What control measure should be used? Equipment needed? (Elimination, Substitution, Isolation, Engineering Control, Administrative control, PPE).
Slippery floor near fountain.	H (High) - senior management attention	Control measure - Elimination - repair the leak. Resources required - warning sign and amat to prevent slipping
1		Control measure
Resources required
2		Control measure
Resources required
3		Control measure
Resources required
4		Control measure
Resources required
5		Control measure
Resources required

5.4 Provide a process flow of the steps for ongoing hazard identification, assessment and controlling of risks associated with your work area to give to your staff.

You may like to refer to the following reading to help you. Business Australia: https://www.businessaustralia.com/how-we-help/be-a-better-employer/managing-risk/Undertake-WHS-risk-management-with-these-four-steps

Step 1
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Step 2
Sub-step
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Step 3
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Step 4
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5.5 Evaluate and maintain a WHS management system

As the Person Conducting a Business or Undertaking (PCBU), you now develop a WHS induction and training program for your workers. You need them to understand their obligations and to ensure that they comply with the safety requirements you and your team have established.

List at least five topics that should be discussed at an induction with a new staff member.

WHS Induction Checklist
Staff Name & Role:
Induction items List the items you will discuss or demonstrate to the staff member below.	Completed
Yes	No
E.G The manual handling policy & procedure	Y
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5.6 Develop the training program you will implement by completing the WHS Training Session template below.

Choose one of the topics from your WHS Induction checklist in the previous task and create a training session for it.

WHS Training Session
Induction Topic
Staff member
Resources needed: What resources do you need to conduct the training session? Such as policies, procedures, flow charts, regulations, equipment etc.)
Procedure: List the steps on how you will implement the training session. E.g. Introduction, relevant legislation/code, equipment needed, etc.
Evaluation: Describe how you will measure the effectiveness of your training session? E.g. checklist, observation, feedback, number of workplace incidents etc,

5.7 Under what circumstance/s might you require expert WHS advice such as an outside consultant?

5.8 Research two (2) WHS experts/organisations or services you could consult about your WHS management system.

Nameof the WHS expert/organisation	Contact Details Include website URL, phone, address, email.	Description What service or support could they offer?
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