Case Study

As an enormous international candy-maker, Nestle SA headquartered in Konicki Switzerland had harbored a goal of integrating ERP across all three of its operating companies Nestle SA, Nestle UK, and Nestle USA. The latter operation had been working toward complete integration of a set of ERP solutions since in the late 90s, but various requirements, organizational, and policy problems had plagued the complete initiation.

By the turn of the millennium, its management finally decided that a holistic re-approach to its business requirements was in order. Consequently, this effort paid dividends that allowed SAP to finally get the $200 million jobs done.

Ultimately, positive business impacts included the consolidation of an outdated accounting structure, better and more efficient communications throughout its supply chain, and a much more confident workforce.

1.1. What is the concept of Enterprise Resource Planning (10 marks)

1.2. What are the benefits and challenges of Enterprise Resource Planning. (10 marks)