Case Study Closet Clean-Up (5 points each)

Closet Clean-Up is a firm that manufactures closet organizing units. Using special software, the company can build custom storage units based on a customer drawing. Three years ago, the IT staff developed a Web-based order system. The system has performed well, and most maintenance has involved correcting minor errors. Now the company would like to add more features, including menu-driven design tools, and a more customer-friendly interface .

Tasks

1. What types of maintenance has the IT staff performed? What types of maintenance will they perform if new features are added?

2. If new features are added, what methodology should the IT staff use to add the functions and enhancements?

3. What IT security measures should the firm adopt? Prepare a security checklist, and be sure to consider all six security levels.

4. Even though the new system is only three years old, the marketplace changes constantly. In three more years, should Closet Clean-Up consider replacing the new system? What factors and information should guide that decision?