Case Study: Fossil Group:

At a time when the retail industry was undergoing rapid change and increased competition, Fossil Group knew it needed to find more efficient and effective ways to keep its managers focused on performance management and results. Fossil Group was using a complex, 100% paper process for performance reviews and check-ins for more than 15,000 global employees. They wanted to move toward a digital performance management strategy, but knew they needed to simplify the process first.

Fossil Group set up four traditional components that were stretched across three strategic touch points throughout the year. These touch points were supplemented with ongoing performance conversations that could be initiated by any employee, at any time.

92% of employees were participating in goal-setting reviews, setting an average of six goals per employee. However, when they dug into the data, they found that 35% of individual goals created were misaligned or did not have an impact on the organization and its strategic priorities. They knew they needed to get better at goal alignment if they wanted to meet important business objectives.

AS an expert and consultant in Performance management, you are required to give your feedback and full report to Fossil Group on the following:

1. Create , suggest the appropriate Performance Management process to overcome the problem.

2. What is the best Performance Appraisal approach to meet goals and objectives for the organization?

3. Apply the concept of Score-card so that Fossil Group evolve its company-wide performance approach, to see an immediate progress.

4. Provide and Explore at least three ways for Fossil Group to simplify performance management and reduce turnover for the employees.