Case Study; https://www.inc.com/magazine/20040801/sales.html

Problem Identification and Analysis - Identify all the major and minor problems in the case using OB concepts and theories from the topic on team dynamics and employee motivation and job performance.

Explain the underlying problems and not just point at the symptoms from the case alone. It is very important to link each problem identified to relevant theory.

These are the major two or three problems, or key issues, that must be solved first. Having identified the major problems, you should check back to ensure that you are actually attempting to solve these, rather than other minor problems in the case.

Generation and Evaluation of Alternative Solutions (Brainstorming) - Identify and evaluate the more appropriate solutions (at least 2-3 for each major problem identified).