Case Study of Workplace Ethics at Starbucks Starbucks is one of the worlds most ethical companies. Starbucks makes conscious efforts to be a responsible company and conduct business in an ethical manner. In its business, Starbucks was proud of it ethical ways in doing their business. Starbucks was proud of it ethical ways in doing their business through community, sourcing, environment, diversity and wellness. Starbucks has openly display its commitment to being socially responsible and they want their customers to know exactly how they doing. Workplace ethics is a group of moral principles, standards of behaviour, or set of values regarding proper conduct in the workplace. Ethics at workplace refer to choosing the option that is determined to be the moral or right choice. Starbucks believes that conducting business ethically and striving to do the right thing are vital to their success. Starbucks lead by its CEO Howard Schultz is an international coffeehouse chain based in Seattle, Washington, United States. It is the largest coffeehouse company in the world with 16120 stores in 49 countries. Starbucks Italian styles coffee, espresso beverages, teas and confectionaries had made it one of the worlds biggest specialty coffee chain. With the intention of communicating to employees and customers the values and principles that the company upholds, Starbucks Coffee Company has outlined its mission statements To inspire and nurture the human spirit one person, one cup, and one neighbourhood at a time Starbucks views this statement from an ethical perspective relating to its workplace. Ethical sourcing of coffee meaning a holistic approach to ethically source the highest quality coffee carefully blending, roasting and packing fresh. Our partner where Starbucks refer to its employees will be treated with respect and dignity. Ethical environment stewardship are committed to the conservation of environmental resources. Starbucks commitment to ethical practices in the workplace environment is reflected in its setting up of a Standard of Business Conduct for its partners. Starbucks makes conscious efforts to be a responsible company and conduct business in an ethical manner. In social responsibility, the Standard of Business Conduct is a statement of some of the companys expectations of how they conduct Starbucks business, consistent with their mission and core value. Employees should be committed not to harass or discriminate against customers, protect customers health and safety by following all proper procedure relating to storage, handling, preparation and providing service for Starbucks products. Consistent with global human rights standard, Starbucks promote equal opportunity in its hiring and promotion practices and make decisions bases solely on job related criteria. Employment of partners under age of 18 will take into consideration legal requirement of age, hour task and ensure the partners education, health, safety and mental or physical development is not affected. Starbucks partners should respect each others dignity. All partners are entitled to work in an environment that is free of harassment, bullying or discrimination. Officers are assigned to enforce the rules and practices pertaining to workplace health, safety and security to safeguard the partners. Starbucks is committed to comply with laws and regulation applicable to wages. To monitor and enforce the ethical conduct of its partners at the workplace Starbucks had developed a Standard of Business Conduct which is a resource distributed to all partners to help them make appropriate decision at work. Starbucks set up a Business Ethics and Compliance unit so partners could report unethical practices anonymously through a free phone call. The above enforcement measures reflect Starbucks attempt to promote ethical behaviour at the workplace.

The business environment is constantly changing and this influences the businesss profitability and survival. Explain the seven key environments that influences Starbucks profitability and survival. Show application of each environments impact on Starbucks.