case study:

PETALING JAYA: The property sector appears to be getting a lot of attention from both potential buyers and sellers that are looking to take advantage of the opportunities that may arise from the current uncertain economy. With the heightened interest in this sector during this period, it is also worth noting that there may be unscrupulous agents that would be out to take advantage of the situation unbeknownst to either the buyer or seller. The Malaysian Institute of Estate Agents (MIEA) CEO K. Soma Sundram shares his views with StarBiz and notes that these are usually carried out by an illegal property broker or agent that does not have proper certification. Legal agents are certified real estate negotiators (RENs) registered under the Board of Valuers, Appraisers and Estate Agents Malaysia that have to abide by a set of rules and regulations or a code of conduct. Soma says that other than the obvious where an agent runs away after the collection of the deposit as they could not deliver the contract, there are some other not so obvious areas that illegal agents may exploit to their own benefit

Requirement: Based on the newspaper report, how to ascertain the fact that an agent is not transparent in managing clients real estate portfolios? (25 marks)

URGENT, need your help