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Case study Red Dragon is an inner-city restaurant and bar trading from 11:00 am to 11:00 pm, Tuesday to Saturday inclusive. Your main trade is

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Case study Red Dragon is an inner-city restaurant and bar trading from 11:00 am to 11:00 pm, Tuesday to Saturday inclusive. Your main trade is in beverages, but you also have a limited but popular menu. Tuesday night is 'happy hour'. Staffing All staff at the Red Dragon are employed under the Gratton Group enterprise agreement. Refer to the details outlined below when rostering and calculating your timesheets. Gia is your full-time staff member (a food and beverage attendant, grade 3, over age 20) who works Tuesday to Saturday from 12:00 to 16:00 and 20:00 to 24:00 each day. Gia's hours are already shown on the schedule and roster. Casual and part-time staff, who are all food and beverage attendants, grade 2 and also over age 20, share the remaining hours. Their details are as follows. 1. Jenni: part-time, guaranteed ten hours per week 2. Don: casual, works Friday and Saturday only 3. Lily: casual, works any shifts 4. Pania: casual, doesn't work Friday nights due to religious and family commitments 5. Hong: casual, works any shifts 6. Dragi: casual, can't work Tuesday nights 7. Rosie: part-time, guaranteed ten hours per week 8. Tina: casual, works any shifts Productivity standards Each food and beverage attendant can handle a maximum of $300 per hour in bar sales, i.e., one employee for each $300 in sales. You require a staff member to start one hour prior to opening and stay back one hour after closing

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