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Case study: Roaring Dragon Hotel 1. Executive summary of the case. 2. Issue identification of the case. Who, What, When, Where and Why 3. PESTAL

Case study: Roaring Dragon Hotel

1. Executive summary of the case.

2. Issue identification of the case.

Who, What, When, Where and Why

3. PESTAL analysis of the case.

4. SWOT analysis of the case.

5. Alternative solutions.

6. Recommendation.

7. Implementation plan.

8. Control measure.

9. Contingency plan.

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