Question
CASE study : WeWork - Service Excellence through Business Model Innovation Questions 1. Describe the service product developed by M/s Wework for its clients including
CASE study : WeWork - Service Excellence through Business Model Innovation
Questions
1. Describe the service product developed by M/s Wework for its clients including core service, facilitating and enhancing services, delivery processes
2. Describe the service scape developed by M/s Wework in a typical community workspace
3. Suggest strategies to maximize capacity utilization in Wework community work spaces
Questions
1. Describe the service product developed by M/s Wework for its clients including core service, facilitating and enhancing services, delivery processes (15 marks)
2. Describe the service scape developed by M/s Wework in a typical community workspace(10 marks)
3. Suggest strategies to maximize capacity utilization in Wework community work spaces (5 marks)
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