Case: You were hired six weeks ago as the Director of Corporate Communications at Flashy Wear Limited, a trendy clothing company. Last week, you received an email from the company's CEO, Jane Complain. In the email, she complains about the employees' approach to email communication. In a nutshell, the employees at Flashy Wear have been abusing their email, and wasting time and money by writing unclear emails, or emails that are too informal or that have a very negative tone. Some are too short and leave out needed details, so there are long exchanges asking for needed information. Her biggest complaint is about long, rambling emails where it's hard to tell what the point was! Ms. Complain has also noticed infractions like forwarded chain mail messages, pirated movies and other video clips, and even sports pools that encouraged gambling at work. Ms. Complain wants you to write a memo to the staff letting them how to appropriately use email, and what is inappropriate. She wants you to be sure to include that work email is for business only. Also, employees must be told that the company reserves the right to monitor all messages. No personal pictures (or videos, for that matter!). And the employees should not be using email to be saying anything about personnel matters either, such as performance reviews and salaries. As for how to use email correctly, the end of Ms. Complain's message to you goes like this: "I don't want the email to be all negative - I know there are lots of tips for writing good business emails you can add. Please add some suggestions you think are appropriate for us. After all, you are the communication expert here - thar's why we hired you. I am deeply concerned about the lack of respect for email and for people's work time spent trying to understand what people have written here at Flashy Wear, and I hope your communication will rectify the situation." Your task: - Write an email outlining Ms. Complain's concerns and explaining guidelines on what to do, and what not to do in work emails, for all staff. You need to be careful not to sound too negative or pushy, since you just started your job recently and you don't know all the employees personally yet. You do want to make sure the information is clear and detailed enough for all the employees to apply it themselves, though, as this is an important issue for legal, ethical, and business efficiency reasons. Also, you are still on probation, so you want to CC: Ms. Complain and show her you know your stuff -- both your email writing tips and the email you write are going to have to be good