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Cass Company has recorded the following information for the last six months of operations from its cost of quality system: Quarter 1 Quarter 2 Revenue

Cass Company has recorded the following information for the last six months of operations from its cost of quality system:
Quarter 1 Quarter 2
Revenue $ 855,000 $ 1,015,000
Costs
Warranty expense $ 17,100 $ 17,600
Machine calibration 5,70011,160
Customer returns (defects)24,70022,200
Material inspection on receiving dock 11,0209,320
Waste 20,90018,520
Quality testing equipment 20,60015,500
Rework 4,1807,450
Inspection before packaging 9,50012,700
Training on testing equipment 8,10012,800
Required:
Classify these items into prevention, appraisal, internal failure, or external failure costs.
Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for Quarter 1 and Quarter 2.

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