Categorize Nick's decisions and actions taken at First Serviced Corporation into the four functional areas of management: planning, organizing, leading, and controlling.

Based on what you have learned in this module, what types of management changes need to be made to solve the problem of employee turnover and increase the company's competitive advantage?

Give an example of a type of problem Scientific Management could solve for First Serviced Corporation. Be sure to explain how the example connects to this theory.

How do you think Mary Parker Follett and the Hawthorne studies would have addressed the challenges of the production problem in the Procedures Unit?

Use the principles of Weber and Fayol to decide on a system of organization and management that you think would be most effective for First Serviced Corporation.