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Caterpillar Inc, is the world's leading manufacturer of construction and mining equipment, industrial gas turbines, diesel and natural gas engines, and diesel-electric locomotives. In 2017,
Caterpillar Inc, is the world's leading manufacturer of construction and mining equipment, industrial gas turbines, diesel and natural gas engines, and diesel-electric locomotives. In 2017, the company announced a reorganization that included the creation of two new divisions. Caterpillar created the new divisions to "drive greater efficiencies and effectiveness in support of its customers." The newly created Product Support 8& Logistics Division (PSLD) will combine groups previously located in other divisions. The new Digital Enabled Solutions Division will bring together Caterpillar's enterprise data hub, equipment management tools, data analytics group, Cat Connect technologies and customer experience portals. In addition, Caterpillar's marketing and brand organization will become part of the existing Global Aftermarket Solutions Division. (Source: Rental Equipment Register. Roth, M. (17, June 17). Caterpillar Announces Executive Retirements, Promotions and New Divisions. Retrieved from http://rermag.com/headline-news/caterpillar-announces-executive-retirements-promotions-and-new divisions) During reorganizations, communication with members of the organization is key, CEO, Jim Umpleby, will need to determine the best ways to communicate changes to his employees and the entire organization. For his initial communication regarding the reorganization, Jim Umpleby, should utilize a will communicate the message to multiple office locations of the organization simultaneously. Several months after the reorganization, Jim Umpleby checks in with department managers to see how their employees are handling the changes. Several managers comment that everything must be okay because they haven't heard anything from their employees about the reorganization. Which of the following are methods that Caterpillar could implement in order to hear what employees throughout the organization are thinking and feeling? Check all that apply. Monitor social media such as Twitter Distribute an anonymous employee survey Send a company-wide email updating employees how the new divisions are performing Hold informal meetings
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