CBA390 Operations Management Summer 2016 4. The following flow chart shows an inspection process to receive goods in a warehouse. (a) Where is a bottleneck process? (b) What is the bottleneck time? (c) What is the throughput time for good items? (d) What is the throughput time for wrong orders? (e) What is the throughput time for poor quality items? (f) If we get 15 orders in an 8 hour day, what would the utilization rate be at inspection station? 1 CBA390 Operations Management Summer 2016 2