CEO Who Does Not Support Training

The CEO of ABC Inc. is dynamic and visionary in every area but one. He does not believe in providing corporate training to his per- sonnel. In fact, he is fond of saying, I hire personnel and pay them well. They should have the skills we need when they walk in the door. If they dont, its their responsibility to get training. We are a technology firm not a college or public school. The companys top managers, including the quality manager, have tried but failed to convince the CEO that the company will not be able to remain com- petitive unless it commits to corporate training as a normal part of doing business.

Discussion Questions

Discuss the following questions in class or outside of class with your fellow students:

1. What do you think about the CEOs attitude toward training? Why do you think he is right or wrong?

2. If you worked at this organization as the quality manager and the CEO asked you to explain why he should approve making a commitment to corporate training, what would you tell him?