Ch. 10: Labour Relations See Learning Outcomes Summary What changes when employees form a union within a workplace? What is the difference between business and social unionism? Craft unions and industrial unions? International and national unions? What is the Canadian Labour Congress and why is it important? Discuss membership trends within Canadian unions. Identify and explain 5 reasons why individuals join unions. What are some reasons why some individuals prefer not to join? Describe the key steps in a "union organizing campaign". What are the key "do's and don'ts" for an employer in responding to a union organizing campaign? Identify and discuss the steps in the collective bargaining process. What happens if negotiations for a collective agreement break down? What is the difference between distributive bargaining and integrative bargaining? What is the "bargaining zone"? Explain with examples. What is the difference between a strike and a lockout? What is interest arbitration? What is rights arbitration? Provide an overview of the grievance process. Is it a fair process? 3

Ch. 10: Labour Relations - See Learning Outcomes Summary - What changes when employees form a union within a workplace? 3 - What is the difference between business and social unionism? Craft unions and industrial unions? International and national unions? - What is the Canadian Labour Congress and why is it important? - Discuss membership trends within Canadian unions. - Identify and explain 5 reasons why individuals join unions. What are some reasons why some individuals prefer not to join? - Describe the key steps in a "union organizing campaign". - What are the key "do's and don'ts" for an employer in responding to a union organizing campaign? - Identify and discuss the steps in the collective bargaining process. - What happens if negotiations for a collective agreement break down? - What is the difference between distributive bargaining and integrative bargaining? What is the "bargaining zone"? Explain with examples. - What is the difference between a strike and a lockout? - What is interest arbitration? What is rights arbitration? Provide an overview of the grievance process. Is it a fair process