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Change is something that is part of everyday life in our dynamic 21st-century global business environment. Managers play a pivotal role in leading change. If

Change is something that is part of everyday life in our dynamic 21st-century global business environment. Managers play a pivotal role in leading change. If change is such a norm in our business environment today, why is organizational change so complicated? Why do people resist change? Of the five elements required for successful change, which element do you think managers are most likely to overlook? Explain.

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