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CHAPTER 1 5 . 2 . Consider the Mortgage Service Process shown in Figure 5 . 4 and assume the Title Search cycle time has

CHAPTER

1

5.2 .

Consider the Mortgage Service Process shown in Figure

5.4

and assume the Title Search cycle time has changed to

60

minutes.

What is the bottleneck operation and corresponding system capacity?

What is the rush order flow time?

What is the system capacity, if the same person performs Credit Report and Title Search?.

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