Chapter 1 of your textbook introduces you to key concepts, definitions, and frameworks. Take some time to learn the structure of the chapter as it is well laid out for you to reflect on concepts from different perspectives. The chapter outlines some of the key challenges facing organizations at the individual, group/team, and organizational levels. Keep in mind as you review that these challenges really are a subset of the overall challenges facing organizations today, but certainly highlight the number of ways in which human behaviour impacts an organization's overall function. Which level - individual, group, or organizational - do you think poses the most significant challenge for managers and leaders? Do you think the challenges are static or do the challenges facing organizations change over time? Page 13 references Canadian aerospace giant Boeing's innovative response to competitive pressures which led to the new fleet of 787 Dreamliners. This response triggered a significant shift in the company's legacy lines, and the new line's launch was deemed successful in large part because of the inherent innovation and reception to change across their human capital. Since publication of this textbook, that same fleet has been grounded worldwide due to safety concerns. What new challenges does this latest incident pose to Boeing in terms of maintaining the morale of that very workforce deemed to have contributed to the initial success?3-4 sen