Chapter 12 Exercise 12.1 Dbjective: To practice creao'ng a project charter. Instructions: Read the case study. Assume you are one of the two directors in you are writing a team charter jointly with the other director to address the prob the case study. Use the template in exhibit 12.1 or a similar format to do charter. IEase Study: The directors of imaging services and surgical services in a hospi an improvement opportunity involving care provided to patients with breast c is encountering delays for procedures involving surgical removal of breast tiss in the area where an image-guided core needle biopsy has been performed. D the removed tissue is imaged to ensure that the biopsy clip and microcalcificati the specimen. The imaging must be done with a mammographic unit to provid the microcalcifications. Because the mammography machines are in the Breast only open regular business hours, scheduling for the lumpectomy procedure when a mammography tectu'rologist is available. This limitation causes delays and technologism must be paid overtime for these evening procedures. In addi Breast Center operating hours, the breast tissue has to be packaged and delive the operating suite to the imaging department and after the specimen is ' returned to surgery, all while re surgeon waits with the patient still under g The hospital is not able to meet the needs of the surgeon for late cases, and even for cases during the da}r are not being fully met