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CHAPTER 2 1 . Describe the eight steps in the decision - making process. 2 . Explain the two types of problems and decisions. Contrast

CHAPTER 2
1. Describe the eight steps in the decision-making process.
2. Explain the two types of problems and decisions. Contrast the four decision-making styles.
3. Belinda wants to introduce a new model to the product line. Three models are being developed. Belinda can choose only one. She has decided to focus on target market size, production costs, and net profits. These are Belinda's ________.
A) alternatives
B) criterion weights
C) decision criteria
D) problems
4. Amanda, a single parent, is looking for a new job. Considering that she has two school-aged children, she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting. In terms of the decision-making process, these represent Amanda's ________.
A) decision criteria
B) problems
C) alternatives
D) heuristics
5. Max is planning to go away to college next year and is currently trying to figure out to which colleges he should apply. He would like to major in English Literature at an accredited liberal arts college but is also looking for a university that offers financial aid. In terms of the decision-making process, these represent Max's ________.
A) problems
B) alternatives
C) decision criteria
D) heuristics

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